Frequently Asked Questions

Fees & Insurance

  • Yes. I am in-network with the following insurance carriers:

    • Aetna

    • Anthem Blue Cross

    • Cigna

    • Carelon

    • Optum/United Healthcare

    • Blue Cross Blue Shield of Massachusetts

    I anticipate to be in-network with the following carriers soon:

    • Magellan/Blue Shield of CA(late September 2024)

    • Kaiser Northern California(October 2024)

  • I am happy to offer services to self-pay clients. I can provide you with a receipt (superbill) to submit to your insurance company for potential out-of-network reimbursement. Please contact your insurance company directly to inquire about out-of-network coverage and reimbursement rates.

  • Out-of-network/self-pay rates are as follows:

    • Initial intake (60 minutes): $250

    • 30 minute follow-up: $150

    • 50 minute follow-up: $200

    For clients using in-network insurance, cost of services may vary depending on appointment length and individual plan coverage. My billing platform will provide you with an estimated cost of services within 36 hours of scheduling your initial appointment.

  • Visa, Mastercard, Discover and American Express.

  • Fees, payment, and insurance claims are handled through one of my external billing platforms.

    Please note that clients are required to provide a credit or debit card on file. All payment information is securely stored and used only to facilitate payment after your appointment or in case of a late cancellation in accordance with the cancellation policy outlined below.

  • Appointment cancellations or reschedules require a minimum of 24 hour notice to be free of charge.

    If you cancel your appointment within 24 hours of the start time, or miss your appointment entirely (no-show), you will be responsible for a cancellation fee of $100.

Booking & Treatment

  • Yes, I only offer telehealth visits are this time.

  • New clients can request an initial appointment directly online through my secure patient portal. Click here to be redirected.

    Within 24 of requesting your appointment, you will receive an email with instructions on how to upload your insurance information for eligibility and cost verification.

    Please note- new client appointments MUST be made at least 72 hours in advance to allow sufficient time for an insurance eligibility check, after which the client will be notified of their coverage and confirmed for their scheduled time.

  • Existing clients can create or edit appointments online through their patient portal hosted on Simple Practice. Please click here to be redirected to the portal log-in page.

  • Yes, I am bilingual in Spanish and English. As a first-generation Latina myself, I am familiar with the unique challenges faced by this community and of the importance of culturally competent care.

  • Yes, I am a licensed Psychiatric Nurse Practitioner and can prescribe medication as part of your treatment plan.

  • As a psychiatric nurse practitioner, I am trained in diagnosing and treating a variety of mental health disorders, including:

    • Anxiety Disorders (generalized anxiety, social anxiety, panic, agoraphobia)

    • Attention Deficit-Hyperactivity Disorder (inattentive, hyperactive, combined)

    • Bipolar Disorder

    • Depressive Disorders (major depression, dysthymia, premenstrual dysphoria)

    • Obsessive Compulsive Disorder

    • Post-traumatic Stress Disorder

  • The focus for an initial appointment will be on identifying your mental health concerns and creating a personalized treatment plan. This involves gathering information about your mental health history, current symptoms, lifestyle habits, and overall functioning using a structured interview and diagnostic measures. Depending on the client, a follow-up intake may be recommended.